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Changing customer expectations highlight the need for insurers to be agile in adapting and implementing new technology.
One of Blockbuster's biggest failures was that it failed to harness the latest technology to achieve digital transformation.
There's a collective responsibility to make sure racial inequity continues to be front and center in the consciousness of Americans.
Insurance organizations that are struggling with how to address racial inequity might turn to the industry's professional groups for guidance.
Will 'driving while interacting' be a new risk for motorists in the future?
Digital document delivery demands the integration of user experience, compliance and business operations.
The 15 most popular auto insurers nationwide for millennial drivers are based on price and customer satisfaction.
Insurers must balance innovation with customer trust and satisfaction.
A homeowner could qualify for a cheaper home insurance rate just by staying tidy.
Insurers are leveraging analytics to help control leakage, resulting in more accurate claims results.
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