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SIU investigators, attorneys, and data analysts can gain enormous insight into a claim by questioning insureds about their social networking use.

The explosion of online “social media” can make valuable information readily available from your desk—that is, if you know where and how to look for it.

Increasingly claims professionals and attorneys (among others) are turning to social media to conduct research for their investigations.

Millions use social media sites for networking, but these sites are also gaining prevalence as vital tools in investigations—that is, if they are used correctly.

Millions use social media sites for networking, but these sites are also gaining prevalence as vital tools in investigations—that is, if they are used correctly.

Claims Magazine spoke with Attorney Deborah A. Lujan to learn about what can and can't be used in court when it comes to social networking.

My daughter wants her own Facebook page. Desperately. All her friends are on there, and they're tweeting, too, so I am told.

Heidi Strommen discusses the attractive niche with the restaurant industry.