Search Results

Liberty Mutual CEO David H. Long to retire, company taps Timothy M. Sweeney as successor.

J.D. Power reports a year-on-year decline in auto insurance customer satisfaction, with direct channels seeing the steepest decline.

A commonality among the top insurers on this list is strong financial ratings from AM Best and S&P.

The "Verint Customer Experience Index" suggests insurers ask and answer seven key business questions to remain competitive.

The U.S. auto market is heavily concentrated with 10 large companies accounting for around 72% of the market.

Surplus lines premiums reached new highs for the past two consecutive years, according to stamping office data.

Giving renters the ability to bundle other lines of coverage improves customer satisfaction and brand loyalty, J.D. Power reported.

Customer satisfaction with agents saw the largest drop for businesses with 5-50 employees.