As the summer winds down, so too do the chances for wild weather, but for the 17 million residents of Tornado Alley, tornadoes are still very much a reality.
Three new schools will open in Joplin, Missouri, this week, the latest step in the town's recovery from a devastating 2011 tornado that killed 161 people and destroyed 8,000 buildings.
On May 20 an EF5 tornado more than mile wide ripped through the suburbs of Oklahoma City for 40 minutes and laid to waste the 55,000-population city of Moore. Meanwhile, mid-May tornadoes in north-central Texas also damaged multiple homes, killing six people and injuring 100.
The mile-wide tornado that struck Joplin in 2011 generated $2.8 billion in claims. With the devastation, came lessons in resilience and kindness. What can we learn from the EF5 that struck Moore, Oklahoma last month?
In catastrophe claims handling, certain touchpoints can breed bad faith allegations, not to mention plenty of bad press for insurers. Cultivating best practices will mitigate needless litigation.