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Here are eight ways that insurance organizations can put customers at the center of their digitalization journey.
Insurers must rely on observability practices focused on understanding the state or condition of their apps and systems.
Many insurers felt 'pranked' when buying insurtech solutions in the past. How has the landscape changed for the better today?
As claims and resulting repair volumes continue to build towards pre-COVID levels, industry-wide capacity within the collision repair industry is being pushed to the brink.
Fear of new technology in the workplace is real, but there's no reason for agents and brokers to be afraid.
According to J.D. Power, these insurers have made a good impression on customers during the property claim process.
New research from ACORD signals key insights and priorities for insurers as they look to the future.
Part Two: 2023 NU/PIA Independent Insurance Agent Survey | Coverage gaps are also a concern.
Part One: 2023 NU/PIA Independent Insurance Agent Survey | Respondents are overcoming adversity.
Here's how non-rate actions fueled by the latest data can help improve profitability.
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