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It's time for insurers to ask themselves how their business is engaging with customers, and how this aligns with the company's overall digital strategy.

While shopping volume was up overall, higher-risk drivers continued exhibiting tempered purchase behaviors as a result of the pandemic.

The surprisingly high difference in average yearly premiums between the most expensive state and the least totaled $1,634.

New Jersey may soon follow a trend of prohibiting insurers from using socioeconomic factors in pricing auto coverage.

A bulletin advises insurance companies to use easily understandable language when discussing coverage options or policy terms with insureds.

Marsh uncovers the lines with the biggest gains as well as what 2021 has in store.

Insurance providers that adapt to meet customers' evolving needs today will be the ones that will thrive tomorrow.

Rates could go up as much as 15%, but the E&S market could see more capacity as it catches investors' attention.