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From a rise in home improvements to more attention being paid to dwellings, homeowners are showing positive behavioral shifts.

Compared with boomers, millennials and Gen Z require a 'significantly high touch' strategy when buying commercial insurance.

Nearly a quarter of the cohort missed a payment in the past year, largely for reasons that could be remedied with automation.

With the right technology, insurance companies can make the payments process far more efficient and user-friendly.

Insurers must change and adapt their claims operations in three elements restoration, mitigation, and prevention in order to truly transform.

Electronic payments can settle claims faster and improve customer satisfaction.

Electronic payments can settle claims faster and improve customer satisfaction.

Automating Workers' Compensation payments can control costs, but it comes with risks and complications. Here's what you need to know.