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New technologies can improve the safety and health of lone workers and mobile employees.

Coverage Q&A: Insurers are asking for proof of loss for property damage before proceeding with an appraisal.

Proving the insured sustained a covered loss as a result of the pandemic could be nearly impossible for an adjuster.

America's claims adjusters have the skills, tools, and know-how to assist in the distribution of economic relief to qualified small businesses.

Technology provides the ultimate social distancing solution for claims customer service in the COVID-19 era.

A lack of experience and emotion are two of the factors that can affect the trajectory of a claim.

The property & casualty industry has benefited by stepping up innovation during the COVID-19 crisis.

During uncertain times, such as hurricanes and the current COVID-19 pandemic, claims adjusters need to be empathetic and transparent with claimants.