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Among policyholders that filed a claim in the past five years, 40% had an event where the policy did not respond as they had expected.
Educating policyholders about uncommon losses can be a great way for insurance agents and brokers to build trust and value.
More than 60% of U.S. policyholders said 'I have no idea what my home insurance fully covers.'
Technology is changing expectations in multiple areas of the insurance process.
As this interactive map illustrates, states have moved from statutes governing certain breeds to qualifying dangerous-dog behaviors.
Risk management through insurance is built into our society and culture, but insurance education is not.
Why do carriers and agents receive so many requests for evidence of homeowner's insurance?
Some 80% of policyholders said there are aspects of their home and auto policies that they want to learn more about or understand better.
Much like a Mastercard Black Card, policies for high-value homes come with perks such as no-cost home inspections and employment practice liability options.
While less than 1% of cases end up in trial, the percentage of insurance claims that went into litigation rose 47% over a four-year period.
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