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For Cobb-Hall, clear messaging, client education and solid communication add up to an enviable retention rate.

With the shift toward digital engagement and increasing regulatory compliance concerns, acquiring high performing leads has become much more complicated.

In the last two years, the No. 1 strategic investment across the insurance industry has been in improving customer engagement. Why so much emphasis?

P&C insurers and insurance professionals can use these AI tools right now to run smarter, faster and ahead of the competition.

In today's insurance business, your choice is disrupt or be disrupted.

The future of our industry will be defined by complete connectivity between the agency, insurer and insured.

Applied Systems breaks down implementation practices in the agency management system, business intelligence, insurer connectivity, the cloud and mobile applications

The Insurance Digital Revolution survey found that some independent insurance agents are making progress in using technology effectively, but there's still a long way to go.