{
  "author": {
    "name": "Kevin Haydon",
    "webUrl": "/author/profile/kevin-haydon/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 1,
    "social": [],
    "articles": [
      {
        "uri": "/2017/09/29/customer-expectations-4-digital-technology-implications-for-insurers/",
        "title": "Customer expectations: 4 digital technology implications for insurers",
        "byline": "Kevin Haydon",
        "kicker": "Commentary",
        "prettyDate": "September 29, 2017",
        "timeToRead": "7 minute",
        "image": {
          "uri": "",
          "width": "",
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        },
        "authors": [
          {
            "webUrl": "/author/profile/kevin-haydon/",
            "name": "Kevin Haydon"
          }
        ],
        "kickerNode": [
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            "uri": "/commentary/",
            "sectionName": "Commentary"
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        ],
        "summary": "In the last two years, the No. 1 strategic investment across the insurance industry has been in improving customer engagement. Why so much emphasis?",
        "body": null
      }
    ]
  }
}