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Outside of filing a claim, 32% of policyholders don't hear from their insurance company on an annual basis.

Amica Mutual and The Hartford tied for highest claims customer satisfaction, according to J.D. Power's latest study.

These trends from Comperemedia are anticipated to shake up P&C marketing in 2022.

The "Verint Customer Experience Index" suggests insurers ask and answer seven key business questions to remain competitive.

Auto-book health initiatives that incorporate these six best practices can produce a significant return on investment.

During 2020, the sector's combined ratio improved year on year, moving from 109.3 in 2019 to 101.8.

The ranking reviewed the 47 bestselling vehicle makes and models for the most current model year.

An 18-year-old driver's car insurance rates will increase by an average of 253% after an accident.