Search Results

GMC Software Technology (GMC) announces the outcomes of its commissioned research: Insurance Companies Falling Behind In Delivering Modern Communications.

GMC Software Technology (GMC) announces the outcomes of its commissioned research: Insurance Companies Falling Behind In Delivering Modern Communications.

Customer Communications Management, long established as a need in the insurance industry, is gaining momentum as a primary discipline. But has the industry really made progress?

In a market where growth seems elusive, the leader of Connecticut's newest managing general agency believes his startup--focused on servicing $1,500 surplus lines accounts--could bind $10 million of new business by year's end.

The alphabet soup of CCM (customer communications management) and ECM (enterprise content management) along with CRM, EBPP, BPM, and a host of others aren't topics that are likely to grab the attention of senior executives.

Mark Breading, a partner with the research and consulting firm Strategy Meets Action (SMA), discusses his latest research on Customer Communication and Content Management with Bob Hyle, editor-in-chief of Tech Decisions.

In a market where growth seems elusive, the leader of Connecticut's newest managing general agency believes his startup could bind $10 million of new business by year's end.

Thunderhead and Guidewire Software have announced a new partnership designed to help property/casualty insurers improve customer service and drive cost efficiency.