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A survey shows that most insurance organizations are failing to meet the needs of retail customers.

Writing new business remains the largest challenge facing inland marine insurance underwriters.

The adoption of insurance technology has been limited due to the relatively slow rates of industry innovation.

Here's how a managed service provider (MSP) can help optimize customer communications.

The increased appetite for venture deals mirrors the desire of Allianz CEO Oliver Baete to hunt out acquisition targets.

Insurers adapt to new technology options as policyholder demands change.

The digital mission in the insurance industry is to create simple, transparent and unique experiences.

Russell Johnston has some different ideas about how to lead an insurance company. So far, it seems to be working.