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Accountability is the underlying principle that leads to the need for auditing and metrics.

Accountability is the underlying principle that leads to the need for auditing and metrics.

Analytical assessment of data continues to expand in the workers compensation claims-management process. It is generally accepted that 15% to 20% of all claims make up 80% of overall total costs. Recent trends are focusing on identifying those 15% to 20% claims early in the process by going beyond traditional...

Sedgwick acquires T&H Global Holdings and its subsidiaries, expanding global footprint.

When insurers talk about mobile technology, the conversation usually revolves around smartphones, but at some point soon such discussions will likely be broadened to include the possible use of drone aircraft for claims management.

When insurers talk about mobile technology, the conversation usually revolves around smartphones, but at some point soon such discussions will likely be broadened to include the possible use of drone aircraft for claims management.

Three key initiatives can fix the flaws of the current system.

Several years ago I lived in Knoxville, Tenn., in beautiful east Tennessee. There was a place in the middle of the city where two major interstate highways, I-75 and I-40, came together. The volume of traffic going through this major intersection had exceeded the original intent of the design and...