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Real-time data interactions allow insurers to close claims faster.

Is it possible to standardize claim adjustment procedures?

Auto claims adjusters rarely have 'just another day at the office.'

Insurance companies need to consider how to identify and reorganize processes with automation in mind, and how to encourage employee buy-in and enthusiasm.

Don't look now, but best practices are the rage. However, they can be a two-edged sword for companies that don't follow them.

The pricing system is only as good as the person who is inputting the information.

Too often, adjusters dont consider a loss from the insureds perspective.

President Obamas administration took the first step to opening the skies above the U.S. to widespread civilian drone flights while proposing strict limits on commercial operations and privacy rules for those flown by government agencies.