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J.D. Power's David Pieffer will deliver the industry keynote at the America's Claims Executive Leadership Forum & Expo.

Three insurance-industry thought leaders talk about innovation, agility, and the power afforded by modern claims technology.

Many claims folks have been stuck between the rocks and hard places of regulatory constraints, compliance, and more...until now.

It's not unusual for athletes and performers to be "in the zone" but some of those lessons can also apply to insurance.

It is important to perform your due diligence on the technology and service provider before purchasing an RMIS.

The Future of Risk: In the insurance sector, the potential and pitfalls of relying on 'big data' are amplified.

While technology is improving many aspects of the claim process, empathy is still the most important tool in the toolbox.

Filing paper-based claims is not only inefficient and time consuming, it can lead to serious human errors.