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Insurance policyholders now equate faster, more personalized claim experiences with premier carriers.

Expertise, efficiency and scale are a few of the benefits insurers can expect when aligning with a third-party administrator.

Machine learning, chatbots and other InsurTech advances are changing the face of insurance.

Automating insurance sales processes can make inefficiencies a thing of the past with more digital and personalized services.

CLIC Risk Retention CEO Chris Payne's career spans continents and decades, but his focus remains unchanged: Helping businesses do exciting things.

The Accenture survey also found customer service is no longer the main reason consumers stay with their current insurers.

Tony Caldwell shares his insights on how to thrive in a virtual world.

Today's insurance customers fully expect fast, easy-to-use platforms that do not bog down their busy lives.