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Should an insurance carrier buy, build, or outsource the development of its systems?

Claims Magazine is twittering every day about breaking news and timely topics -- not to mention keeping readers up to date on what's being posted on claimsmag.com.

In this economically challenging climate, it is critical that P&C insurers focus on any opportunities to drive tangible improvements to their claim process and operations.

While NASA may have popularized "Faster, Better, Cheaper," the philosophy behind this mantra has driven the reengineering efforts of many industries since at least the beginning of the Industrial Age.

The alphabet soup of CCM (customer communications management) and ECM (enterprise content management) along with CRM, EBPP, BPM, and a host of others aren't topics that are likely to grab the attention of senior executives.

Unitrin Direct Auto and Home Insurance and Optical Image Technology will be featured presenters for the free one-hour Tech Decisions Web seminar.

Pegasystems Inc. has unveiled a new insurance claims solution to improve the way insurers process claims and deploy claims management functionality across operations.

Insurers today face revenue pressures, increased competition, and a business environment fraught with potential financial risks. In such a dynamic environment, complex legacy-system transformations ar