{
  "author": {
    "name": "Thomas Harrington",
    "webUrl": "/author/profile/thomas-harrington/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 2,
    "social": [],
    "articles": [
      {
        "uri": "/2011/07/26/walking-the-claims-optimization-tightrope/",
        "title": "Walking the Claims Optimization Tightrope",
        "byline": "Thomas Harrington",
        "kicker": "Market Insights",
        "prettyDate": "July 26, 2011",
        "timeToRead": "8 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/thomas-harrington/",
            "name": "Thomas Harrington"
          }
        ],
        "kickerNode": [
          {
            "uri": "/market-insights/",
            "sectionName": "Market Insights"
          }
        ],
        "summary": "Effectively managing claims has historically proved to be a complex task, to put it mildly.",
        "body": null
      },
      {
        "uri": "/2010/11/28/driving-operational-efficiency-across-the-claim-value-chain/",
        "title": "Driving Operational Efficiency Across the Claim Value Chain",
        "byline": "Thomas Harrington",
        "kicker": "News",
        "prettyDate": "November 28, 2010",
        "timeToRead": "10 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/thomas-harrington/",
            "name": "Thomas Harrington"
          }
        ],
        "kickerNode": [
          {
            "uri": "/news/",
            "sectionName": "News"
          }
        ],
        "summary": "In this economically challenging climate, it is critical that P&C insurers focus on any opportunities to drive tangible improvements to their claim process and operations.",
        "body": null
      }
    ]
  }
}