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More coordination is needed among the panoply of organizations seeking to make insurance industry technology more uniform and user-friendly for agents, according to the new president of the AMS Users Group.

WASHINGTON--James T. Armitage, the new president of the AMS Users Group, told members gathered here they need to challenge themselves and fellow members of the insurance industry to develop better

Ms. Sigler, with the James-Wenner Insurance Agency in Fairlawn, Ohio, was recognized for her efforts to improve the technology functions within her own agency and her work with group chapters to

More agents and brokers are using real-time technology tools to handle policy rating and sales, manage customer inquiries and deliver service, according to a survey developed by the Real Time/Download Campaign and promoted by management system

The comments of Cal J. Durland, manager of agent relations and ACORD User Group Information Exchange (AUGIE) facilitator, were reported by the Professional Insurance Agents of New York State Inc. foll

As a fifth-generation principal, I could probably rely on our eight-person agency's reputation and continue doing business just as we have for more than 100 years. However, that's not me. Yes, I enjoy serving customers. I'm

The future of automation and technology for independent insurance producers is finally starting to seep into the present. After decades of tug-of-war between agents, carriers and vendors, the last several years have brought more collaboration,

At first glance, an insurer's distributor force and a middle-school classroom might not seem to have much in common. But one of the things I learned when I taught middle-school students (albeit many y