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More independent agencies are taking advantage of advances in technology, including improved agency management systems, social media marketing methods and real-time capabilities, according to American Agent & Brokers' 2010 reader agency automation survey.

Susan R.A. Honeyman writes on the importance of agency technology and which social media tools agencies should implement to market business.

More independent agencies are taking advantage of advances in technology, including improved agency management systems, social media marketing methods and real-time capabilities, according to American Agent & Brokers' 2010 reader agency automation survey.

Carolyn Durland writes on how Real Time benefits and grows business by spending time servicing customers and not processing paperwork.

IVANS was selected from over 100 award submissions, and the company was honored at an awards ceremony May 24, during the 2010 ACORD LOMA Insurance Systems Forum.

In a reversal from four years ago, agents and brokers cited price as the main driver when deciding where to place personal lines business in 2010, eclipsing "ease of doing business," the latest AUGIE survey revealed.

Agents and brokers cited price as the main driver in 2010 when placing personal lines business, eclipsing both "ease of doing business" and insurance product offerings, according to an AUGIE survey.

Ease of doing business has proven to be a great strategy for carriers, so I find carriers more tuned into the concerns of their agents than ever before.