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Surplus lines carriers innovate rating processes to capitalize on the potential influx of business from the admitted market.

More than 40% of policyholders think education level shouldn't be considered when setting personal auto rates.

Asbestos was never fully banned in the U.S. and is still being used in building materials to this day.

Rahul Kumar of Talkdesk joins us to discuss how insurers can create and nurture customer loyalty by enhancing the customer experience.

Education, recognition, reconnecting and giving back were just some of the hallmarks of this year's conference.

The company is releasing approximately 11% of its workforce across all lines of business.

In most jurisdictions, the key inquiry in establishing prejudice is directed at the factual evidence of prejudice.

Friction during the claims process following a catastrophe can strain customer satisfaction and cause a sharp decline in renewals.