{
  "author": {
    "name": "Cat Reese",
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    "articles": [
      {
        "uri": "/2023/08/10/three-ways-carriers-can-improve-the-catastrophe-claims-experience/",
        "title": "3 ways carriers can improve the catastrophe claims experience",
        "byline": "Cat Reese",
        "kicker": "Commentary",
        "prettyDate": "August 10, 2023",
        "timeToRead": "4 minute",
        "image": {
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        "kickerNode": [
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        ],
        "summary": "Friction during the claims process following a catastrophe can strain customer satisfaction and cause a sharp decline in renewals.",
        "body": null
      }
    ]
  }
}