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Combining elements of workflow, enterprise application integration, document management, and business rules, business process management (BPM) claims to solve old problems in a new way. ...

NUCO Acquires INSUREDThe National Underwriter Company, a unit of Highline Media LLC and parent of this magazine, has acquired INSUR'ED Inc. a nationwide insurance training ...

Association responsible for insurance, but is condo unit owner's policy valueless? A woman owned a unit in a California condominium development managed by its homeowners association. Under the condominium's declaration of covenants, conditions and

How CSRs Can Make Or Break An AgencyCustomer service representatives are the heart of any insurance agency. They keep the work flowing in the office.When ...

When the goal is getting the best deal from technology vendors, insurers have the edge in head-to-head negotiations in today's market. Here are 10 tactics ...

Ask Dr. G.Its lonely at the top. Tech gurus are expected to have all the answers at their fingertips. We understand this is not always ...

Insurer's conduct warranted punishment but not to the tune of $145 millionA man in this Utah case was involved in an auto accident that disabled one person and killed another. The man's auto liability insurance limit was $25,000. His insurer chose

Welcome to July, the heart of summer and home of Independence Day! But before you light up those illegal fireworks in the back yard, settle back with a glass of iced tea in your favorite hammock and dream with me about how much better our business