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Each customer interaction is an opportunity to prove your company's value.

Insurers that fail to cook up the right recipe for applying data and analytics to their business will find themselves playing catchup.

National Cybersecurity Awareness Month is an opportune time to survey the year's biggest cyber breaches.

Claims Innovation Luminary Finalist Administrative Strategies looks at the heart of their successful technology rollout in mobile claims in this Luminaries Spotlight feature.

AI is drastically improving insurance claims processes, particularly for minor damages, and improving the customer experience.

Claims Innovation honorees thoroughly understand the impact that a single claim has on policyholder satisfaction. (Part 2 of 5)

Leading Light: Insurance Luminaries set a high bar. Here are the Class of 2023 honorees for Technology Innovation. (Part 1 of 5)

Previous regulations required that risk retention groups be domiciled in New York State in order to write policies for not-for-profits.