Search Results

Research indicates insurers stink at service. What's more, technology is evolving and insurance customer demands are changing faster than ever before.

New Florida statute may just shift the insurance burden.

The future of our industry will be defined by complete connectivity between the agency, insurer and insured.

Reducing fraudulent claims involves multiple strategies.

Understanding portfolio exposures early in a catastrophe helps insurers deploy resources where needed.

Already familiar with EagleView Technologies aerial roof measurement reports, a large, national insurance carrier learned about the company's wall report and was eager to try it out for claims that involve damage to siding or windows.

Tom Suter, vice president of strategy and managing partner for Naviant, a Minneapolis-based technology consulting firm, says agencies need to find a way for the younger generation to tap into what he calls the experienced principals’ “fountain of knowledge.”

SOME agents and brokers are fascinated with technology for its own sake, but most see it strictly as a means to an end: a more profitable agency. This link between high tech and high margins was explored during a panel discussion at the Independent