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Direct writers are using social media and Web 2.0 tools to attract and retain customers--your customers.

Sam Friedman recently generated a lot of controversy in NUP and on his blog (http://nusamsoapbox.com/2009/05/27/time-for-some-tough-love-on-industrys-image/) about the insurance industry's traditionally lousy image and what can ...

Sam Friedman recently generated a lot of controversy in NUP and on his blog (http://nusamsoapbox.com/2009/05/27/time-for-some-tough-love-on-industrys-image/) about the insurance industry's traditionally lousy image and what can ...

The firestorm over executive bonuses at American International Group earlier this year underscores the deep distrust everyday Americans harbor for financial services companies, even before the controversial AIG bailout by taxpayers.

President Obama last month appointed this country's first ever chief technology officer, Aneesh Chopra, whose role, in Obama's words, "will promote technological innovation to help achieve our most

The ballots have been counted, they've cleaned up Grant Park, and the 2008 presidential election is finally history -- literally.Whether you're ecstatic or disgruntled about ...

In today's 24/7 business world, companies and their customers are consuming, sharing and storing data at an unprecedented rate. This data has in fact become one of an organization's most valuable

Nearly two decades ago, on Christmas Day 1990, Tim Berners-Lee "invented" the World Wide Web when he connected two computers using HTTP via the Internet. I am not quite sure where Al Gore was that day