Are carriers going to embrace Web 2.0 technology to live in the same electronic universe as their customers? Not if external connection using social networking, blogs, or wikis is the technology under
Holding steady is not ordinarily seen as a sign of strength, but with everything that has gone on in the financial services world of late, the fact that insurance IT budgets are able to stay the cours
In an industry that makes its money by assessing and avoiding risk, one would think ensuring data security is a slam-dunk. But while the insurance industry has made gains in this area, substantial cha
In an industry that makes its money by assessing and avoiding risk, one would think that ensuring data security is a slam dunk. But while the insurance industry has made gains in this area,
The Trident IV private equity fund will acquire a 51 percent majority interest in the insurance business of Fiserv Inc., an information technology services firm, in a deal worth more than $500 million
Frustration is natural but not inevitable whenbusiness users are asked to change the waythey do work. There are methods to relievethe tension, and chief among them is to communicate why and how the ch
Sircon, based in Okemos, Mich., serves the insurance market by connecting carriers, agencies and brokers, agents, education providers, and state regulators through a suite of online services that allo
Insurance is an information business. As the market becomes more competitive and information processing capabilities become more advanced, insurance company executives universally understand that the
The sales focus of insurance companies is moving away from baby boomers and toward generation X and Y buyers, Matthew Josefowicz, director of insurance at Novarica, said at a session yesterday titled
LAS VEGAS--Insurers focusing on younger customers must develop simplified products and rely less on their sales force and more on technology, according to a group of experts speaking here at the ACORD/