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IASA is putting Erik Qualman to good use. Not only is Qualman, the author of Socialnomics: How Social Media Transforms the Way We Live and Do Business, offering a keynote address, he will follow that by speaking at the career skills development super session.

Cathy Ellwood has been around long enough to know that technology innovations are not for everyone. Still, ignoring tools such as those available under the heading of social media can be perilous.

Thanks to the dramatic growth of social media—and its embrace by insurers—individuals obtained real-time information following recent devastating tornadoes and the ensuing flooding.

If you think the Japan earthquake and Mississippi flooding presented problems with the manufacturing supply chain, consider the business implications of some 2 billion people worldwide just up and disappearing on Saturday.

Insurers took to the Internet and used social media to communicate with and provide information to policyholders follwoing recent devastating tornadoes and the ensuing flooding.

As clients become increasingly aware of technology, agencies must ensure they have an effective online presence to attract customers and expand business, suggests a panel of knowledgeable producers.

As clients become increasingly aware of technology, agencies must ensure they have an effective online presence to attract customers and expand business, suggests a panel of knowledgeable producers.

No market is more competitive in the insurance world than personal lines. We don’t need any more proof of this than the onslaught of advertisements on television for our favorite insurers.