Search Results

One metric--that of total quality--can fundamentally transform your claims team.

One metric--that of total quality--can fundamentally transform your claims team.

Analytics is certainly not new to the insurance industry. It could be argued that the first mortality tables developed in the 18th century were analytics. However, the adoption rate of business analytics within insurance has been slow.

Analytics is certainly not new to the insurance industry. It could be argued that the first mortality tables developed in the 18th century were analytics. However, the adoption rate of business analytics within insurance has been slow.

There may not be a nastier rivalry in all of college sports than between the University of Alabama and Auburn University. The two sides love to hate each other, yet when tragedy strikes, as it did in April, an entire state becomes one and chants of Roll Tide or War...

While claim settlement is the largest driver of customer satisfaction during a property claim experience, first notice of loss drives a significant 21 percent of the experience and often sets the tone for the remainder of the claims process, a new J.D. Power and Associates study says.

With so many handlers involved, how do managers promote efficiency throughout the varying stages of the claim?

BlueWave Technology, a provider of property & casualty claims software, announces the availability of PipelineClaims Version 5.0, an upgrade to the company's modern Web-based claims administration system that supports the ISO ClaimSearch Universal Format.