Editors Note: In the second of our three-part series, we examine the review and processing phase of a vehicle accident claim and explore best-practice patterns. To access the first part, which focuses on the initiation phase, visit PropertyCasualty360.com/claims.
In the last of our three-part series, we review the settlement process and its impact on customer satisfaction rating and claims management efficiency.
Since there are many factors that contribute to effectively routing assignments, managers can better realize ROI goals from automating if they carefully analyze their internal workflows first.
Claims managers face a tough decision when it comes to choosing between building or buying their next claims software solution.
DebugScreen: mobile
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"summary": "What happens at FNOL will determine not only how cost-effectively a claim is settled but also how satisfied the claimant will be with the insurer.",
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