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Progressive Adds Spanish To Web Site Mayfield Village, Ohio-based insurer Progressive has announced two technology developments to make life easier for agents and expand customer ...

Is Videoconferencing Affordable? While videoconferencing technology has existed for some time, agent associations who have considered the idea say the high cost is a major ...

IMC Says Insurance Is Still Best PolicyWhile most independent agents talk about insurance being a people business, one firm feels so strongly about the value ...

Insurance Outsourcing To Grow Orlando The key insurance industry management trend in the future will be growth in the outsourcing of operations, a former company ...

You Can Never Take CSRs For GrantedCustomer service representatives are the front-line troops in the battle to keep clients satisfied. Independent agencies that do not ...

Videoconferencing Makes Market In CEWhile it might never fully replace the personal classroom experience between educator and pupil, some continuing education courses could take on ...

Small Agency Sees Big Savings In RMSome agencies might believe that adding a new account or keeping a renewal on the books is all about ...

Cyber-Slacking Kills ProductivityThe Internet is transforming the way insurance companies do business. Pushing papers is being replaced by mouse-clicks and keystrokes. Producers now use the ...