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Scott H. Smith, president of S.H. Smith & Co. Inc., offers a simple explanation for why his specialty-insurance brokerage continues to gain new clients while retaining previous ones: We make it easy to do business with us.

More investment in claims-management integration practices will benefit the bottom line of property and casualty insurers, chief claim officers say in a survey from Towers Watson.

More investment in claims-management integration practices will benefit the bottom line of property and casualty insurers, chief claim officers say in a survey from Towers Watson.

Electric utilities are highly complex and technical businesses, and their risk managers face a daunting array of threats to employees, customers and physical assets.

Elkay Manufacturing limits itself neither in the production of its ever-expanding spate of products for homes and businessesnor in the protective measures it takes on behalf of its thousands of workers in the U.S. and abroad.

Ask executives at Kelly Services Inc. what the most important aspect of its Workers Compensation program is, and theyll respond with a single word: zero.

Accenture has released an enhanced version of its claims-management software platform, the Accenture Claim Component, with business intelligence (BI) features to help P&C insurers process claims more quickly and efficiently.

Controlling Workers Compensation costs is a process that needs to start at the very top: Those in the C-suite need to commit themselves to creating a zero-injury culture at their organizations, says Calvin Beyer, head of manufacturing for Zurich North America Commercials customer industry segments.