What do you do when an insured is claiming $100,000 to replace a sculpture? Call a claims specialist in to assess the damages.

How do you find the replacement cost value for an item made for only a few years in the 1940s by an obscure manufacturer and with little-to-no sales history?

If an adjuster doesn't look hard enough or in the right places, he could end up overpaying a claim by a significant amount. A limited edition sculpture by Lalique, a world-renowned crystal sculpture and glassware designers, provided such a challenge.

In this month's contents conundrum, an adjuster finds himself in the challenging position of having to assess the value of a stolen item: a much-coveted animal tranquilizer gun.

Who knew that you could own and operate a radio-controlled, military-style aircraft measuring nine-and-half feet long, with retractable landing gear and twin jet engines capable of reaching speeds up to 300 mph?

Whether a loss is large or small, specialty items may often be the culprit behind snags, delays, and points of contention.