{
  "author": {
    "name": "Patricia L. Harman",
    "webUrl": "/author/profile/patricia-l-harman/",
    "description": "Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to PropertyCasualty360.com, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at [email protected]",
    "imageLarge": "https://secure.gravatar.com/avatar/5d84a5f7788b7fb01dd85dacc52dd8b8?s=136&d=mm&r=g",
    "estimate": 1235,
    "social": [
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        "network": "twitter",
        "value": "@PC360_Claims"
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      {
        "network": "linkedin",
        "value": "https://www.linkedin.com/in/patti-harman-829a795/"
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      {
        "network": "facebook",
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    ],
    "articles": [
      {
        "uri": "/2023/06/14/the-role-of-collaboration-in-the-insurance-industry/",
        "title": "The role of collaboration in the insurance industry",
        "byline": "Patricia L. Harman",
        "kicker": "Podcast",
        "prettyDate": "June 14, 2023",
        "timeToRead": "2 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2023/06/InsuranceSpeak_logo-UPDATED-620x372-8-29-22-1.jpg",
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          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/patricia-l-harman/",
            "name": "Patricia L. Harman"
          }
        ],
        "kickerNode": [
          {
            "uri": "/podcast/",
            "sectionName": "Podcast"
          }
        ],
        "summary": "Bryan Falchuk of Insurance Evolution Partners discusses the importance of partnership between legacy insurers and insurtechs based on research from his latest book.",
        "body": null
      },
      {
        "uri": "/2023/06/13/niche-practice-lawyers-secure-wins-in-dog-bite-cases-as-insurance-landscape-shifts-414-239365/",
        "title": "Niche practice: Lawyers secure wins in dog-bite cases as insurance landscape shifts",
        "byline": "Emily Cousins",
        "kicker": "",
        "prettyDate": "June 13, 2023",
        "timeToRead": "5 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2023/06/Beware-of-Dog-Sign-767x633.jpg",
          "width": "767",
          "height": "633"
        },
        "authors": [
          {
            "webUrl": "/author/profile/emily-cousins/",
            "name": "Emily Cousins"
          }
        ],
        "kickerNode": [],
        "summary": "In one case, the jury awarded the plaintiff $18,284.65 in economic damages and $400,000 in non-economic damages.",
        "body": null
      },
      {
        "uri": "/2023/06/12/well-being-and-your-small-business/",
        "title": "Well-being and your small business",
        "byline": "Brooke Yayi",
        "kicker": "Best Practices",
        "prettyDate": "June 12, 2023",
        "timeToRead": "4 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2023/06/Work_life-balance_ArtemisDiana.jpg",
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          "height": "372"
        },
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            "name": "Brooke Yayi"
          }
        ],
        "kickerNode": [
          {
            "uri": "/best-practices/",
            "sectionName": "Best Practices"
          }
        ],
        "summary": "What to consider in determining your level of well-being, how it's affecting your small business and what to do about it.",
        "body": null
      },
      {
        "uri": "/2023/06/09/claims-transformation-the-inconvenient-truth/",
        "title": "Claims transformation: The inconvenient truth",
        "byline": "Rory Yates",
        "kicker": "Best Practices",
        "prettyDate": "June 09, 2023",
        "timeToRead": "7 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2023/06/Tech_Watch_Negative_Review.jpg",
          "width": "616",
          "height": "372"
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        "authors": [
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            "webUrl": "/author/profile/rory-yates/",
            "name": "Rory Yates"
          }
        ],
        "kickerNode": [
          {
            "uri": "/best-practices/",
            "sectionName": "Best Practices"
          }
        ],
        "summary": "Customers expect insurers to share information that illuminates the hidden dangers of their daily routines and to give guidance on minimizing the likelihood of adverse outcomes.",
        "body": null
      },
      {
        "uri": "/2023/06/08/get-ready-for-boating-season-are-you-covered/",
        "title": "Get ready for boating season: Are you covered?",
        "byline": "David Knapp",
        "kicker": "Best Practices",
        "prettyDate": "June 08, 2023",
        "timeToRead": "4 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2023/06/Sailboat_EpicStockMedia_Adobe-Stock.jpg",
          "width": "620",
          "height": "373"
        },
        "authors": [
          {
            "webUrl": "/author/profile/david-knapp/",
            "name": "David Knapp"
          }
        ],
        "kickerNode": [
          {
            "uri": "/best-practices/",
            "sectionName": "Best Practices"
          }
        ],
        "summary": "Boating enthusiasts should understand the types of insurance needed to protect against theft, damage, accidents and other disasters.",
        "body": null
      },
      {
        "uri": "/2023/06/08/insurer-must-pay-9-2m-after-denying-1-2m-claim-for-hurricane-damage-414-239245/",
        "title": "Insurer must pay $9.2M after denying $1.2M claim for hurricane damage",
        "byline": "Lisa Willis",
        "kicker": "News",
        "prettyDate": "June 08, 2023",
        "timeToRead": "5 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2023/06/Insurance-Claim-Denied-Article-202306061624.jpg",
          "width": "620",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/lisa-willis/",
            "name": "Lisa Willis"
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        ],
        "kickerNode": [
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        ],
        "summary": "The insurer refused the claim because it determined that the hurricane caused only minor damage to the property, and that the cost of any repairs was less than the insurance policy's deductible.",
        "body": null
      },
      {
        "uri": "/2023/06/07/personalizing-the-insurance-experience-for-customers/",
        "title": "Personalizing the insurance experience for customers",
        "byline": "Patricia L. Harman",
        "kicker": "Podcast",
        "prettyDate": "June 07, 2023",
        "timeToRead": "2 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2023/06/InsuranceSpeak_logo-UPDATED-620x372-8-29-22.jpg",
          "width": "620",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/patricia-l-harman/",
            "name": "Patricia L. Harman"
          }
        ],
        "kickerNode": [
          {
            "uri": "/podcast/",
            "sectionName": "Podcast"
          }
        ],
        "summary": "Jess Keeney, chief product & technology officer for Duck Creek, discusses how technology is changing the customer experience for policyholders.",
        "body": null
      },
      {
        "uri": "/2023/06/06/equipping-the-next-generation-of-insurance-claims-professionals/",
        "title": "Equipping the next generation of insurance claims professionals",
        "byline": "Douglas F. Dell",
        "kicker": "Expert Opinion",
        "prettyDate": "June 06, 2023",
        "timeToRead": "6 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2023/06/Insurance-adjuster-assessing-a-hail-claim_Shutterstock.jpg",
          "width": "620",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/douglas-f-dell/",
            "name": "Douglas F. Dell"
          }
        ],
        "kickerNode": [
          {
            "uri": "/expert-opinion/",
            "sectionName": "Expert Opinion"
          }
        ],
        "summary": "Today's claims experts need a combination of traditional insurance-related education and soft skills to succeed.",
        "body": null
      },
      {
        "uri": "/2023/06/02/redefining-the-expectations-of-a-mold-assessment-part-2/",
        "title": "Redefining the expectations of a mold assessment - Part 2",
        "byline": "Jeremy D. Beagle, CIH",
        "kicker": "Expert Opinion",
        "prettyDate": "June 02, 2023",
        "timeToRead": "6 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2023/06/Mold-sampling-Andrey-Popov.jpg",
          "width": "620",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/jeremy-d-beagle-cih/",
            "name": "Jeremy D. Beagle, CIH"
          }
        ],
        "kickerNode": [
          {
            "uri": "/expert-opinion/",
            "sectionName": "Expert Opinion"
          }
        ],
        "summary": "The flawed approach of treating sampling as a priority over an informed physical inspection is a systemic problem in the indoor environmental industry.",
        "body": null
      },
      {
        "uri": "/2023/06/01/7-steps-for-improving-claims-payment-accuracy/",
        "title": "7 steps for improving claims payment accuracy",
        "byline": "Jane Nelson",
        "kicker": "Best Practices",
        "prettyDate": "June 01, 2023",
        "timeToRead": "5 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2023/06/Insurance-Claim-Article-202306011347.jpg",
          "width": "620",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/jane-nelson/",
            "name": "Jane Nelson"
          }
        ],
        "kickerNode": [
          {
            "uri": "/best-practices/",
            "sectionName": "Best Practices"
          }
        ],
        "summary": "Assessing and determining the value of items involved can require the expertise of contents valuators and other experts.",
        "body": null
      }
    ]
  }
}