Suddenly things are coming in nines! The last Shop Talk article, published in the March edition of Tech Decisions, was written around answers to nine questions concerning core system implementation. Recently my company received a questionnaire concerning policy administration system selection from a carrier doing its homework. There...

. . . you need to know before embarking on a legacy replacement project.

There are three “mitigation strategies” that a carrier can use to minimize both the risk and the potential impact of project failure.

The common method of functional requirements gathering for a "package" implementation is to employ some version of a gap analysis.

Akhil Tripathi is one of the most successful insurance carrier CIOs of recent years.

The two major industry tech shows were held in May and June. I was unable to attend ACORD LOMA but was in attendance and actively involved with IASA.

I have discussed at length in this column the rise in recent years of the new breed of insurance software vendors.

The October 2009 edition of "Shop Talk: A Nightmare Before Halloween" took a somewhat cavalier look back at a project my company was involved in that went very wrong.