{
  "author": {
    "name": "Edgar J Higgins Jr",
    "webUrl": "/author/profile/edgar-j-higgins-jr/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 37,
    "social": [],
    "articles": [
      {
        "uri": "/2006/12/31/agency-technology-sometimes-it-can-pay-to-break-your-technology-budget/",
        "title": "Agency Technology: Sometimes It Can Pay to Break Your Technology Budget",
        "byline": "Edgar J. Higgins Jr.",
        "kicker": "",
        "prettyDate": "December 31, 2006",
        "timeToRead": "4 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/edgar-j-higgins-jr/",
            "name": "Edgar J. Higgins Jr."
          }
        ],
        "kickerNode": [],
        "summary": "With the arrival of a new year, it's time to implement that new budget on which you've just put the finishing touches. I hope technology was one of the important line items in your budget and that you plan to implement at least one new",
        "body": null
      },
      {
        "uri": "/2006/11/30/agency-technology-our-long-trek-to-a-successful-scanning-operation/",
        "title": "Agency Technology: Our long trek to a successful scanning operation",
        "byline": "Edgar J. Higgins Jr.",
        "kicker": "",
        "prettyDate": "November 30, 2006",
        "timeToRead": "4 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/edgar-j-higgins-jr/",
            "name": "Edgar J. Higgins Jr."
          }
        ],
        "kickerNode": [],
        "summary": "Like most agencies, we made a lot of mistakes when we first began scanning documents six years ago. Perhaps you might find our experience instructive. After several false starts, we decided to analyze our agency's optimum workflow. We explored the",
        "body": null
      },
      {
        "uri": "/2006/10/31/agency-technology-when-we-were-short-on-staff-our-technology-stood-tall/",
        "title": "Agency Technology: When we were short on staff, our technology stood tall",
        "byline": "Edgar J. Higgins Jr.",
        "kicker": "",
        "prettyDate": "October 31, 2006",
        "timeToRead": "4 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/edgar-j-higgins-jr/",
            "name": "Edgar J. Higgins Jr."
          }
        ],
        "kickerNode": [],
        "summary": "Sometimes technology surprises us by offering benefits we may not have realized it provided, such as additional uses for existing software programs or innovative ways to manage workflow. That happened at our agency just last month, when our virtual",
        "body": null
      },
      {
        "uri": "/2006/08/31/agency-technology-real-time-inquiry-if-you-try-it/",
        "title": "Agency Technology: Real-time inquiry: If you try it, you'll like it",
        "byline": " Edgar J. Higgins Jr. ",
        "kicker": "",
        "prettyDate": "August 31, 2006",
        "timeToRead": "4 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/edgar-j-higgins-jr/",
            "name": "Edgar J. Higgins Jr."
          }
        ],
        "kickerNode": [],
        "summary": "The main reason for operating any kind of business--including an insurance agency--is to generate profit. While agencies play an important role in society and in our country's economy, their primary purpose is to make a profit and",
        "body": null
      },
      {
        "uri": "/2006/07/31/agency-technology-real-time-is-one-key-to-more-time-with-clients/",
        "title": "Agency Technology: 'Real-time' is one key to more time with clients",
        "byline": "Edgar J. Higgins Jr.",
        "kicker": "",
        "prettyDate": "July 31, 2006",
        "timeToRead": "5 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/edgar-j-higgins-jr/",
            "name": "Edgar J. Higgins Jr."
          }
        ],
        "kickerNode": [],
        "summary": "As the peak of hurricane season approaches, the insurance community is holding its breath, wondering what the coming months will bring. Everyone seems to agree that the best protection against disaster is an effective preparedness plan--one that",
        "body": null
      },
      {
        "uri": "/2006/07/31/agency-technology-real-time-is-one-key-to-more-tim/",
        "title": "Agency Technology: 'Real-time' is one key to more time with clients",
        "byline": " Edgar J. Higgins Jr. ",
        "kicker": "",
        "prettyDate": "July 31, 2006",
        "timeToRead": "4 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/edgar-j-higgins-jr/",
            "name": "Edgar J. Higgins Jr."
          }
        ],
        "kickerNode": [],
        "summary": "As the peak of hurricane season approaches, the insurance community is holding its breath, wondering what the coming months will bring. Everyone seems to agree that the best protection against disaster is an effective preparedness plan--one that",
        "body": null
      },
      {
        "uri": "/2006/06/30/automation-keep-your-eye-on-the-real-goal-when-going-paperless/",
        "title": "Automation: Keep your eye on the real goal when going 'paperless'",
        "byline": "Edgar J. Higgins Jr.",
        "kicker": "",
        "prettyDate": "June 30, 2006",
        "timeToRead": "3 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/edgar-j-higgins-jr/",
            "name": "Edgar J. Higgins Jr."
          }
        ],
        "kickerNode": [],
        "summary": "The pioneers of transactional filing recognized that their agency management systems could be used as the sole source of client information and that a conventional filing system was no longer necessary. They didn't view t-filing as a goal in",
        "body": null
      },
      {
        "uri": "/2006/06/30/agency-technology-see-if-you-can-save-yourself-before-calling-the-cavalry/",
        "title": "Agency Technology: See if you can save yourself before calling the cavalry",
        "byline": "Edgar J. Higgins Jr.",
        "kicker": "",
        "prettyDate": "June 30, 2006",
        "timeToRead": "6 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/edgar-j-higgins-jr/",
            "name": "Edgar J. Higgins Jr."
          }
        ],
        "kickerNode": [],
        "summary": "Two months ago, our agency's server crashed the day before we intended to replace it. Over the next eight weeks, as we restored all our users' settings and profiles, we received a steady stream of service invoices from our technology",
        "body": null
      },
      {
        "uri": "/2006/06/30/agency-technology-see-if-you-can-save-yourself-bef/",
        "title": "Agency Technology: See if you can save yourself before calling the cavalry",
        "byline": " Edgar J. Higgins Jr. ",
        "kicker": "",
        "prettyDate": "June 30, 2006",
        "timeToRead": "5 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/edgar-j-higgins-jr/",
            "name": "Edgar J. Higgins Jr."
          }
        ],
        "kickerNode": [],
        "summary": "Two months ago, our agency's server crashed the day before we intended to replace it. Over the next eight weeks, as we restored all our users' settings and profiles, we received a steady stream of service invoices from our technology",
        "body": null
      },
      {
        "uri": "/2006/05/31/agency-technology-how-we-learned-how-hooked-we-are-on-dual-monitors/",
        "title": "Agency Technology: How we learned how hooked we are on dual monitors",
        "byline": "Edgar J. Higgins Jr.",
        "kicker": "",
        "prettyDate": "May 31, 2006",
        "timeToRead": "4 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/edgar-j-higgins-jr/",
            "name": "Edgar J. Higgins Jr."
          }
        ],
        "kickerNode": [],
        "summary": "If you don't use dual monitors, then this month's article may not interest you. But for those who have tried them, I will relate a recent incident that showed us just how ingrained dual monitors can become in an agency. I'll also",
        "body": null
      }
    ]
  }
}