NOT FOR REPRINT
Page Printed from: propertycasualty360.com/author/profile/anson-ross-thompson/
If you lose a client because you dont respond to an e-mail within a minute or an hour, you might be a lucky person. Demanding clients are a pain; let them go and replace them with clients that respect and appreciate your time and quality response. Weve stopped managing technology...
If you lose a client because you dont respond to an e-mail within a minute or an hour, you might be a lucky person. Demanding clients are a pain; let them go and replace them with clients that respect and appreciate your time and quality response. Weve stopped managing technology...
It's that time of year again. Here are some tips on how to get started.
If you've ever doubted that insurance is a relationship business, read this.
An agent proves that when it comes to beating the competition, "80% of success is showing up."
Dealing with negative employees becomes an education
Employees who act out often need some one-on-one attention
A couple of years ago I served as owner of a larger agency. We had 22 producers, all with varying degrees of revenue and ability.
Eighteen months ago, our management team had a meeting and announced a new agency initiative. We would be rolling out our new Embrace initiative, designed to radically change our culture. We told the staff to expect some changes.
I was drinking coffee with one of the producers I first trained and he reminded me of a story. Do you remember that time we were out and you made me cold call all day? he said. I went from business to business dropping off our marketing card, introducing myself,...
{ "author": { "name": "Anson Ross Thompson", "webUrl": "/author/profile/anson-ross-thompson/", "description": "", "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g", "estimate": 28, "social": [], "articles": [ { "uri": "/2015/02/19/dont-let-technology-be-the-boss-of-you/", "title": "Don't let technology be the boss of you", "byline": "Anson Ross Thompson", "kicker": "Commentary", "prettyDate": "February 19, 2015", "timeToRead": "6 minute", "image": { "uri": "", "width": "", "height": "" }, "authors": [ { "webUrl": "/author/profile/anson-ross-thompson/", "name": "Anson Ross Thompson" } ], "kickerNode": [ { "uri": "/commentary/", "sectionName": "Commentary" } ], "summary": "If you lose a client because you dont respond to an e-mail within a minute or an hour, you might be a lucky person. Demanding clients are a pain; let them go and replace them with clients that respect and appreciate your time and quality response. Weve stopped managing technology...", "body": null }, { "uri": "/2015/02/19/dont-let-technology-be-the-boss-of-you/", "title": "Don't let technology be the boss of you", "byline": " Anson Ross Thompson ", "kicker": "Commentary", "prettyDate": "February 19, 2015", "timeToRead": "6 minute", "image": { "uri": "", "width": "", "height": "" }, "authors": [ { "webUrl": "/author/profile/anson-ross-thompson/", "name": "Anson Ross Thompson" } ], "kickerNode": [ { "uri": "/commentary/", "sectionName": "Commentary" } ], "summary": "If you lose a client because you dont respond to an e-mail within a minute or an hour, you might be a lucky person. Demanding clients are a pain; let them go and replace them with clients that respect and appreciate your time and quality response. Weve stopped managing technology...", "body": null }, { "uri": "/2014/10/20/5-1-ideas-to-help-you-create-a-strategic-plan/", "title": "5.1 ideas to help you create a strategic plan", "byline": "Anson Ross Thompson", "kicker": "News", "prettyDate": "October 20, 2014", "timeToRead": "4 minute", "image": { "uri": "", "width": "", "height": "" }, "authors": [ { "webUrl": "/author/profile/anson-ross-thompson/", "name": "Anson Ross Thompson" } ], "kickerNode": [ { "uri": "/news/", "sectionName": "News" } ], "summary": "It's that time of year again. Here are some tips on how to get started.", "body": null }, { "uri": "/2014/09/18/on-death-dying-and-insurance/", "title": "On death, dying -- and insurance", "byline": "Anson Ross Thompson", "kicker": "Commentary", "prettyDate": "September 18, 2014", "timeToRead": "5 minute", "image": { "uri": "", "width": "", "height": "" }, "authors": [ { "webUrl": "/author/profile/anson-ross-thompson/", "name": "Anson Ross Thompson" } ], "kickerNode": [ { "uri": "/commentary/", "sectionName": "Commentary" } ], "summary": "If you've ever doubted that insurance is a relationship business, read this.", "body": null }, { "uri": "/2014/03/21/rotten-apples-beating-a-competitors-apples-to-appl/", "title": "Rotten Apples: Beating a Competitor's 'Apples to Apples' Quote", "byline": " Anson Ross Thompson ", "kicker": "Commentary", "prettyDate": "March 21, 2014", "timeToRead": "4 minute", "image": { "uri": "", "width": "", "height": "" }, "authors": [ { "webUrl": "/author/profile/anson-ross-thompson/", "name": "Anson Ross Thompson" } ], "kickerNode": [ { "uri": "/commentary/", "sectionName": "Commentary" } ], "summary": "An agent proves that when it comes to beating the competition, "80% of success is showing up."", "body": null }, { "uri": "/2013/12/03/for-the-manager-holiday-office-challenges/", "title": "For the Manager: Holiday Office Challenges", "byline": " Anson Ross Thompson ", "kicker": "News", "prettyDate": "December 03, 2013", "timeToRead": "4 minute", "image": { "uri": "", "width": "", "height": "" }, "authors": [ { "webUrl": "/author/profile/anson-ross-thompson/", "name": "Anson Ross Thompson" } ], "kickerNode": [ { "uri": "/news/", "sectionName": "News" } ], "summary": "Dealing with negative employees becomes an education", "body": null }, { "uri": "/2013/10/11/monitor-your-employees-as-you-would-your-kids/", "title": "Monitor Your Employees as You Would Your Kids", "byline": " Anson Ross Thompson ", "kicker": "Commentary", "prettyDate": "October 11, 2013", "timeToRead": "5 minute", "image": { "uri": "", "width": "", "height": "" }, "authors": [ { "webUrl": "/author/profile/anson-ross-thompson/", "name": "Anson Ross Thompson" } ], "kickerNode": [ { "uri": "/commentary/", "sectionName": "Commentary" } ], "summary": "Employees who act out often need some one-on-one attention", "body": null }, { "uri": "/2013/09/30/splitting-sales/", "title": "Splitting Sales", "byline": "Anson Ross Thompson", "kicker": "", "prettyDate": "September 30, 2013", "timeToRead": "5 minute", "image": { "uri": "", "width": "", "height": "" }, "authors": [ { "webUrl": "/author/profile/anson-ross-thompson/", "name": "Anson Ross Thompson" } ], "kickerNode": [], "summary": "A couple of years ago I served as owner of a larger agency. We had 22 producers, all with varying degrees of revenue and ability.", "body": null }, { "uri": "/2013/07/31/bringin-sexy-back/", "title": "Bringin’ Sexy Back", "byline": "Anson Ross Thompson", "kicker": "", "prettyDate": "July 31, 2013", "timeToRead": "6 minute", "image": { "uri": "", "width": "", "height": "" }, "authors": [ { "webUrl": "/author/profile/anson-ross-thompson/", "name": "Anson Ross Thompson" } ], "kickerNode": [], "summary": "Eighteen months ago, our management team had a meeting and announced a new agency initiative. We would be rolling out our new Embrace initiative, designed to radically change our culture. We told the staff to expect some changes.", "body": null }, { "uri": "/2013/05/31/leaving-the-nest/", "title": "Leaving the Nest", "byline": "Anson Ross Thompson", "kicker": "", "prettyDate": "May 31, 2013", "timeToRead": "6 minute", "image": { "uri": "", "width": "", "height": "" }, "authors": [ { "webUrl": "/author/profile/anson-ross-thompson/", "name": "Anson Ross Thompson" } ], "kickerNode": [], "summary": "I was drinking coffee with one of the producers I first trained and he reminded me of a story. Do you remember that time we were out and you made me cold call all day? he said. I went from business to business dropping off our marketing card, introducing myself,...", "body": null } ] } }
From gryphon.ai
Is your organization protected against costly Do Not Call (DNC) and Telephone Consumer Protection Act (TCPA) violations and fines? This comprehensive checklist explores key compliance areas, offering insights to mitigate risks and protect your brand reputation in 2024.
Download ResourceFrom OneShield
Commercial insurers have faced many challenges in 2023 due to a record number of billion-dollar weather events, inflation and a tightening reinsurance market. The increasing focus on individual risk levels in the reinsurance market requires insurers to embrace new technology, data, and tools to improve loss ratios and customer satisfaction. This eBook explores solutions to navigate these challenges and enhance risk management capabilities.
Download ResourceFrom Origami Risk
Explore common pitfalls in core insurance transformations and how to avoid them. Discover comprehensive strategies and best practices to successfully plan and execute a cloud implementation in this comprehensive white paper.
Download ResourceFrom gryphon.ai
This guide empowers insurance carriers and risk managers to navigate complex regulations, safeguarding their brands from costly SMS and text messaging penalties.
Download ResourceFrom Origami Risk
Navigating the complexities of P&C core insurance digitization is no easy task. Explore the critical decisions between building or buying and how to achieve operational excellence in this white paper.
Download ResourceFrom Melissa
As more customers “unbundle” their insurance products and spread their business among many carriers, agents must look for creative strategies to retain and grow business. Download this white paper to learn top strategies to ensure success in 2024.
Download ResourceFrom gryphon.ai
Empower your organization to excel in marketing outreach without compromising compliance. This guide offers a roadmap to implement a best-in-class contact compliance strategy so that your organization can continue successful marketing campaigns, ethically and legally.
Download ResourceFrom gryphon.ai
Is your organization protected against costly Do Not Call (DNC) and Telephone Consumer Protection Act (TCPA) violations and fines? This comprehensive checklist explores key compliance areas, offering insights to mitigate risks and protect your brand reputation in 2024.
Download ResourceFrom OneShield
Commercial insurers have faced many challenges in 2023 due to a record number of billion-dollar weather events, inflation and a tightening reinsurance market. The increasing focus on individual risk levels in the reinsurance market requires insurers to embrace new technology, data, and tools to improve loss ratios and customer satisfaction. This eBook explores solutions to navigate these challenges and enhance risk management capabilities.
Download ResourceFrom Origami Risk
Explore common pitfalls in core insurance transformations and how to avoid them. Discover comprehensive strategies and best practices to successfully plan and execute a cloud implementation in this comprehensive white paper.
Download ResourceFrom gryphon.ai
This guide empowers insurance carriers and risk managers to navigate complex regulations, safeguarding their brands from costly SMS and text messaging penalties.
Download ResourceFrom Origami Risk
Navigating the complexities of P&C core insurance digitization is no easy task. Explore the critical decisions between building or buying and how to achieve operational excellence in this white paper.
Download ResourceFrom Melissa
As more customers “unbundle” their insurance products and spread their business among many carriers, agents must look for creative strategies to retain and grow business. Download this white paper to learn top strategies to ensure success in 2024.
Download ResourceFrom gryphon.ai
Empower your organization to excel in marketing outreach without compromising compliance. This guide offers a roadmap to implement a best-in-class contact compliance strategy so that your organization can continue successful marketing campaigns, ethically and legally.
Download ResourceFrom gryphon.ai
Is your organization protected against costly Do Not Call (DNC) and Telephone Consumer Protection Act (TCPA) violations and fines? This comprehensive checklist explores key compliance areas, offering insights to mitigate risks and protect your brand reputation in 2024.
Download Resource