The workforce is shifting toward younger generations, with 50% of the current insurance workforce set to retire in the next 15 years, which will leave 400,000 open positions, according to the Bureau of Labor Statistics. Upcoming leaders, Millennials and Gen Z workers, are poised to take over for their older professional counterparts, but workplace changes over the last few years combined with shifting worker expectations means agencies may have to change their tactics in order to attract this new generation of talent.
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