A bunch of gray and white cartoon people are spread across a gray background. A magnifying glass is held in front of them, magnifying one blue person. Of those surveyed, growth-focused agencies are more likely to focus on diversity in hiring (51%) than slow-and-steady agencies (33%), and are also almost twice as likely to hire remote employees. (Credit:Travis Wolfe/Shutterstock.com)

The workforce is shifting toward younger generations, with 50% of the current insurance workforce set to retire in the next 15 years, which will leave 400,000 open positions, according to the Bureau of Labor Statistics. Upcoming leaders, Millennials and Gen Z workers, are poised to take over for their older professional counterparts, but workplace changes over the last few years combined with shifting worker expectations means agencies may have to change their tactics in order to attract this new generation of talent.

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Brittney Meredith-Miller

Brittney Meredith-Miller is assistant editor of PropertyCasualty360.com. She can be reached at [email protected].