TransUnion's survey found paying their auto insurance bill will be a primary concern for 44% of consumers in the coming three months, followed by paying their car note, mortgage and life insurance bill, respectively. (Credit: Fit Ztudio/Shutterstock) TransUnion's survey found paying their auto insurance bill will be a primary concern for 44% of consumers in the coming three months, followed by paying their car note, mortgage and life insurance bill, respectively. (Credit: Fit Ztudio/Shutterstock)

Events that transpired this year have pushed insurers to further embrace digital tools and challenged the industry to better understand customers' needs, according to TransUnion.

Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader

  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.
Steve Hallo

Steve Hallo is managing editor of PropertyCasualty360.com. He can be reached at [email protected]