Three areas will unlock claims automation. (Photo: Shutterstock)
I've been working in claims for a long time. I've listened to countless pitches about automating the claims process. Attended untold sessions about creating end-to-end digital experiences. Heard the promises about the claims innovations to come. After all this time, here's what I've learned: Everyone is engaged in a digital transformation. They're working to maximize the ROI on their digital assets. They're building digital experiences designed to engage consumers, who expect the same level of polish, simplicity, and ease as they get with Amazon, Starbucks, and Google. The problem has been making it real.
Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader
Your access to unlimited PropertyCasualty360 content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
- Educational webcasts, resources from industry leaders, and informative newsletters.
- Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.
Already have an account? Sign In
© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
