Employers need data to measure success, but they need to be sure they measure the right metrics. (Photo: Shutterstock)
The old adage says, "What gets measured gets managed." What does that mean for workers' compensation? What can we measure to truly improve outcomes for everyone in the workers' compensation system, from injured workers, to employers, to insurers and others? Are we measuring the most important metrics, or are we as an industry spending too much time measuring less relevant issues and excluding those that can have a real impact? How can we drive optimal outcomes by adjusting what we measure and the analytics we use to measure success? Finally, what should we measure as the industry moves forward?
Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader
Your access to unlimited PropertyCasualty360 content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
- Educational webcasts, resources from industry leaders, and informative newsletters.
- Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.
Already have an account? Sign In
© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
