Health care providers should consider what resources they require to help mitigate crisises and reduce the reputational and financial impact. (Photo: Shutterstock)
The U.S. health care sector is confronted currently with a range of often inter-connected challenges, from the burgeoning demands of a greater proportion of aged and chronically ill patients, through the deployment of technology, to a greater focus on the quality of care. A common theme across these challenges is the potential they have to harm the health care organization's reputation in both the short and long term. As well as identifying and assessing key risk factors, it is critical for health care providers to strategize and identify where a particular situation or set of circumstances has the potential to turn into a full-blown crisis.
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