MetLife Auto & Home® is expanding itsusage-based auto insurance program, My Journey®, with a newsmartphone app to monitor and improve its customers' driving.Powered by technology from TrueMotion, the app provides drivers withquick feedback to both improve their driving and lower their autoinsurance rates.

BetterView, the San Francisco-based companythat captures and analyzes data from drones, has partnered withCISGroup to provide their national network of fieldinspectors with drone software and services. Texas-based CIS Groupof Companies is a full-service claim adjusting, underwriting andappraisal services organization, serving the needs of more than 125insurers. Its national network of inspectors, adjusters andappraisers provide the prompt, reliable and valuable informationtrusted by Carriers as they make their risk management and claimsdecisions. "In today's competitive insurance industry, there aremany unique transactions that require specialized roof imagery anddata," said Ballard Castleman, CEO of CIS Group. "Partnering withBetterView allows us to enhance the roof inspection process."

Safepoint Insurance Company has selectedDuckCreek Technologies to modernize its property andcasualty insurance core systems. The Tampa-based insurer currentlyoffers residential and commercial property insurance productsthrough agency partners serving customers in Florida and Louisiana.Duck Creek's policy and billingsolutions will be used to improve operational efficiencies aswell as support new product development that will advance businessgrowth and expand their offerings to additional states.

Central Mutual InsuranceCompany (CMI) has chosen the Insurance Enterprise View data managementsolution from Insurity, Inc. to serve as itsenterprise data warehouse and data integration hub, and for itsreporting and analytics needs. Central Mutual Insurance willleverage IEV's tools and configuration capabilities to implementthe application internally for both personal and commercial linesbusiness. IEV will consolidate detailed policy, billing, and claimsdata together from a variety of CMI's other vendor and home grownapplications, providing a comprehensive platform for enterprisereporting and analytics that will help fuel the company's continuedgrowth.  IEV will also play a key role supporting CMI'sproject to modernize its policy applications.

Insurity also recently announcedthat Olympus Insurance Company, a Floridahomeowners insurance provider, successfullyimplemented SIMS Claims™ as part of its plan to bring claimsin-house. 

Fairport Savings Bank recently enlistedInsuritas, the provider of turn-key insuranceservices for financial institutions, to provide a comprehensivesuite of insurance products for the banking customers and thecommunities it serves. "Launching our wholly owned Insurance Agencyallows us to continue our commitment to providing our customerswith all the financial products they need in a one stop shoppingsolution that focuses on price, convenience, and service," FairportCEO Dana Gavenda said in a press release.

EIS Group, theprovider of insurance core systems, recently announced that the EISDigital Experience Platform (DXP) has integrated with and isusing Microsoft Bot Framework todeliver intelligent assistant and other artificial intelligence(AI) services to insurers that augment the skills of customerservice agents and enhance direct to consumer interactions toimprove the quality, speed and cost-effectiveness of customerengagement.

Norman-Spencer Agency, Inc., an Ohio-basedprovider of property and casualty insurance services, hasselected Sunlight Solutions' modern, end-to-endinsurance platform to support all core functions including policy,rating, billing, claims, CRM, reporting, and insurance generalledger.

See also:

Who's using what in the insurance industry: May 15,2017

Who's using what in the insurance industry: May 1,2017

Who's using what in the insurance industry: April24, 2017