Sometimes it's hard to look at yourself in the mirror. You mightnot like what you see. But usually we don't do that when it comesto our skills and abilities.
|Instead, as some psychology studies have pointed out, we allhave a cognitive bias to overestimate our own qualities andabilities relative to other people.
|In fact, in Minnesota where I live, we have the “Lake Wobegoneffect,” which was named after Garrison Keillor's fictional townwhere “all the women are strong, all the men are good looking andall the children are above average.”
|So what does this have to do with sales?
Basically, most of us think we're better than we are. We're notbrutally honest with ourselves — and, because of that, wedon't do things that could actually help us improve.
|Let's just look at one little example. In mybook, Agile Selling, I cite a study by SBI thatfound that 60% of forecast deals fail to close. That's awful.Forecast deals are ones that you're sure are going to close by theend of the month.
|What happened to them? Why didn't they close?
Most sellers blame pricing, products or clueless decisionmakers. But what if you were brutally honest withyourself?
|Truth be told, I've lost business because my follow-upsucked.
|Other times, I've failed to build a strong enough business case.I've also missed a vital piece of information that cost me thesale.
|And, more than once, when I was trying to be impressive about mymethodology, I've overcomplicated the decision process — andscared my hot prospect away.
|I hate when I screw up. And, I still do.
|But, by being brutally honest with myself, I discover areas Ineed to get smarter in. And I grow in my skills.
|It's painful, yes. But this sales approach is the fastest routeto success.
|Give it a shot!
|Related: 7 ways for insurance agents to create a culture ofsuccess
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