The Colorado Division of Insurance's recently released “Annual Report on Complaints Against Insurers” is an interesting snapshot of complaints in one state against insurers.
The report indicates that, in fiscal year 2016-2017, the division recovered $8,517,970 for Colorado consumers – $368,868 more than the previous year.
The two largest amounts were $2,943,583 for auto insurance and $2,138,216 for health insurance.
For 2016-2017, the number of complaints opened by the division's consumer service team increased to 4,007 from 3,835 in the previous year.
In addition, the number of complaints closed by the team – meaning that the complaint was investigated to its conclusion – also rose, going from 3,686 in the previous year to 3,912 in 2016-2017.
According to the report, complaints related to auto, health, and homeowner's insurance made up the majority of the complaints.
Steven A. Meyerowitz
Steven A. Meyerowitz, a Harvard Law School graduate, is the founder and president of Meyerowitz Communications Inc., a law firm marketing communications consulting company. He may be contacted at [email protected].