Hiscox, an international specialist insurer, has released the 2016 Hiscox Embezzlement Study, a study of employee theft in the United States.

According to the report, 17 percent of employee theft in organizations with fewer than 500 employees occurred in the financial services industry, the highest of any industry examined. In the past year, the median loss for professional services as a result of employee theft was $615,101, the highest loss of any industry. Further, the study found that embezzlement was not just a problem for large organizations or the financial and professional services industry. In fact, small businesses with fewer than 150 employees were 10 times more likely to be victimized by fraud than those with 250-500 employees.

The 2016 Embezzlement Study utilized employee theft cases that were active in the U.S. federal court system in 2015, specifically those cases occurring in companies with fewer than 500 employees, which represented 69 percent of all federal cases.

“The impact of employee theft can rock an organization to its very core,” said Doug Karpp, crime and fidelity product head at Hiscox. “There is of course an obvious financial impact, but the ripple effect of employee theft threatens the trust employers place in their teams and damages morale.”

Perpetrators often were people who were smart, well-liked, and those whom one would least expect. Four driving factors could turn a trusted employee into a criminal, including pressure, opportunity, capability, and rationalization, Hiscox said.

- Pressure: An employee was in a situation that, seemingly, only could be relieved by additional funds. This pressure often resulted from gambling, investment, or business losses; medical expenses; or significant debt.

- Opportunity: More senior, trusted employees may be more likely to have access to secure files and authority of controls, providing more opportunities to fix the books and cover up their crimes without detection.

- Capability: Embezzlers also often were the ones with the skills and knowledge to commit fraud.

- Rationalization: Perpetrators often rationalized their crime by convincing themselves they were providing for their family, felt underpaid or that they were not treated well, or thought others were stealing, too.

“Understanding the reason why employee theft happens and the psychology of a potential perpetrator are the first steps to mitigating fraud,” said Mr. Karpp. “Once you understand that, enacting controls will help manage exposure for businesses of all sizes.”

Data from the 2016 Hiscox Embezzlement Study revealed several common traits of a “typical embezzler.” According to the report, the median age of an embezzler was 49, and women represented more than 56 percent of perpetrators.

The data showed that most instances of employee theft involved bookkeepers, which accounted for 11 percent of all cases. A quarter of all employee theft schemes were perpetrated by employees in senior roles within the organization. Senior level executives left the most punishing mark on the organization with their theft, orchestrating schemes with a median loss of $966,000. The healthcare industry had the highest percentage of managers who embezzled, with 65 percent of fraud cases perpetrated by those in a management position. Among municipal governments, there were slightly more managers (63 percent) than employees (38 percent) who embezzled, but the median loss for schemes perpetrated by managers was nearly three times as high.

U.S. organizations with up to 500 employees experienced a median loss of $341,710 per year due to employee theft. Although the sizes and types of theft varied by industry and region, small businesses were found to exhibit higher instances of embezzlement overall. Over 80 percent of thefts occurred at companies with fewer than 150 employees, and just under half had fewer than 25 employees. In both small businesses and large organizations, funds theft was the most common scheme in nearly every industry.

Victoria Spears

Victoria Spears

Victoria Prussen Spears is senior vice president of Meyerowitz Communications Inc., a law firm marketing communications consulting company. A graduate of Sarah Lawrence College and Brooklyn Law School, Ms. Spears was an attorney at a leading New York City law firm before joining Meyerowitz Communications. She may be contacted at [email protected].

More from this author ⟶