The Motorists Insurance Group has restructured its business model. Motorists President and Chief Executive Officer David L. Kaufman detailed what he characterized as a new functional structure that leveraged knowledge and resources across the group of 10 property and casualty insurance, life insurance, and insurance brokerage companies.
“With our mission in mind to create an unmatched experience and deliver the highest level of service to independent agents and policyholders, we have undertaken the next progression in our group business model and created a functional structure across our organization that supports and enhances our commitment to relationships and innovation,” Mr. Kaufman said.
“The Motorists Insurance Group began with a group of smart people looking for a better way to solve a problem. This new structure propels that history toward a strong future for independent agents, insurance consumers, and our associates,” Mr. Kaufman added.
The company said that, in the new structure, functions are organized under members of the group's executive team, as follows:
Chief Operating Officer – Charles D. Stapleton
Mr. Stapleton now oversees all property and casualty sales. This function has been separated from marketing. He also is responsible for underwriting, risk management, and claims operations for Motorists Mutual, Wilson Mutual, Iowa Mutual, and Phenix Mutual.
Mike Lappin will remain president of Wilson Mutual and Rolf Gesen will remain president of Phenix Mutual. Responsibilities for sales operations are being handled at an individual company level by the vice presidents and assistant vice presidents of sales. The responsibilities of vice presidents and assistant vice presidents for personal lines and commercial lines remain the same.
Among the responsibility changes:
- Drew Bright is now senior vice president of sales and underwriting for Motorists Mutual. He previously served as president of Iowa Mutual. He will relocate to Columbus.
- Georgia Puls has been selected president of Iowa Mutual.
- Teresa King is vice president and chief claims officer.
- Tamy Stephens is vice president of risk management and services.
Chief Marketing Officer – Grady B. Campbell
Mr. Campbell will oversee marketing with a group-wide focus. The marketing function for Motorists Insurance has been separated from sales and is responsible for expansion (state expansion and affiliation), specialty markets including Motorists Commercial Mutual, MCM Insurance Agency, Motorists Life Insurance, and Broad Street Brokerage, product research and development, corporate communications and advertising, agency development, and customer experience.
Among the responsibility changes:
- Mike Agan is now president of Motorists Life Insurance and Broad Street Brokerage.
- Austin Slattery is vice president of marketing and expansion.
- Steve Manteufel is senior vice president of Motorists Commercial Mutual and MCM Insurance Agency. MCM and the brokerage will become a specialty company and soon will be available to all agencies.
Chief Financial Officer – Susan E. Haack
Ms. Haack will oversee all financial operations for the group of companies. This includes accounting, analytics, enterprise risk management, investments, actuarial, and life financial.
General Counsel and Corporate Secretary – Charles R. Gaskill
Mr.Gaskill is responsible for all legal affairs of the group. He also is expected to be named corporate secretary by the Motorists board of directors. Mr. Gaskill also is responsible for legislative affairs and civic fund, real estate and facilities, and document management services.
Chief Information Officer – John Kessler
Mr. Kessler is responsible for all technology initiatives for Motorists Insurance.
Chief Human Resources Officer – Anne King
Ms. King will oversee all human resources functions for the group of companies, including performance management and compensation, education and learning, and talent and recruitment departments.
Chief of Staff – Chuck Wickert
Mr. Wickert will serve as chief of staff to Mr. Kaufman.
Learn more: www.motoristsgroup.com.
Victoria Spears
Victoria Prussen Spears is senior vice president of Meyerowitz Communications Inc., a law firm marketing communications consulting company. A graduate of Sarah Lawrence College and Brooklyn Law School, Ms. Spears was an attorney at a leading New York City law firm before joining Meyerowitz Communications. She may be contacted at [email protected].