MetLife Auto & Home has announced an enhancement to its identity protection services to include assistance for digital threats, such as e-mail and social media compromise, as well as data breach victim assistance. The services are provided as part of the company's identity protection program, which is provided to automobile, homeowners, renters, and condominium customers at no additional cost, in states where approved by regulators.

“We're excited to expand our already broad service to offer solutions for new consumer threats arising from social media use and data breaches,” said Bill Moore, president of MetLife Auto & Home. “MetLife Auto & Home has offered a comprehensive identity management program for years at no additional cost. Through this enhancement, MetLife Auto & Home is pleased to provide customers with even greater peace of mind, knowing their identities and reputation are a bit more secure.”

As part of the enhancement, MetLife Auto & Home's identity protection services provider will now assist customers with:

• Assisted Living: Assists customers responsible for safeguarding the personal information of others.
• External Breach Victim Notification: Provides support for consumers who have their personal information exposed by third parties by explaining notices received.
• E-mail Compromise: Helps analyze and recover from e-mail hacking situations.
• Phish Assist: Provides assistance to evaluate received messages to avoid becoming a victim of e-mail or phone scams.
• Social Media Compromise: Provides advice concerning privacy settings, etc., to help protect your on-line identity and privacy.
• System Compromise: Providing contact information for preventative resources for before and assistance after a personal electronic device has become exposed. 

MetLife said that these enhancements augment services that include assistance with resolving or preventing instances of identity theft such as: fraudulent medical insurance claims, lost ID when traveling, setting fraud alerts post break-in, replacing ID following natural disaster, proactively protecting personal information that could be compromised while moving, replacement of marriage/civil union documents, false tax returns, securing personal information after death and notifying creditors, prevention of misuse of the personal information of children, placement of military fraud alerts when deployed on service, and more. These services help sort out issues with government agencies, credit companies, and medical providers and help replace personal documents that were lost, damaged, or stolen, according to MetLife.